$0.49 per ticket. AI reads it, pulls the order, sends the resolution. 47 seconds. No humans.
and 508,368 other stores
Shopify merchants are bleeding revenue from bad support. The same complaints, the same 48-hour response times, the same customers leaving 1-star reviews. This is fixable.
The days of hiring $20/hr support agents who take 48 hours to copy-paste a tracking number are over. NOXDesk reads the ticket, pulls the order from Shopify, and sends the resolution — before your morning coffee.
This is the most impactful support upgrade a Shopify store can make. It saves money, saves customers, and finally makes 5-star service the default — not the exception.
Compare what merchants pay now vs. what NOXDesk delivers. Get your free audit
| Metric | Before NOXDesk | With NOXDesk |
|---|---|---|
| Monthly support cost | $3,000+/mo | $49/mo |
| First response time | 24–48 hours | 47 seconds |
| Ticket resolution rate | ~60% | 94% |
| Negative reviews from support | 12+ per month | Near zero |
| Weekend/holiday coverage | None | 24/7/365 |
| Training & onboarding | 2–4 weeks | 5 minutes |
We'll pull your real reviews and show you exactly how each one could have been resolved — automatically.
Get Your Free AuditNOXDesk is an AI support employee that connects to your Gmail and Shopify store. It reads incoming customer emails, pulls order data from Shopify, and sends accurate resolutions — refunds, tracking updates, return labels — in under 60 seconds. No human needed.
Enter your store URL and we scrape your publicly visible negative reviews from Trustpilot, Google, and other platforms. For each complaint, we generate the AI resolution your customer should have received. No login, no credit card, nothing to install.
Yes. Once connected, NOXDesk monitors your support inbox and auto-replies from your email address. You set the rules — which ticket types to handle, when to escalate to you, and what tone to use. You stay in control.
You can enable "draft mode" where NOXDesk writes the response but waits for your approval before sending. Most merchants start in draft mode for a week, then switch to fully autonomous once they trust the quality.
Five minutes. Connect your Gmail, connect your Shopify store, and NOXDesk starts learning your products, policies, and past tickets immediately. Most stores are fully live within one business day.
Yes. No contracts, no commitments. Cancel from your dashboard in one click. We don't hold your data hostage — you keep everything.